Payment Policy

Effective Date: July 29, 2026

At Jerusalema, we are committed to providing a secure, convenient, and seamless payment experience for every customer. This Payment Policy explains the payment methods we accept, payment processing procedures, and security measures we use to protect your information.

Payment Methods

We accept the following major payment methods:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

All payments must be completed in full before your order can be processed and shipped.

Payment Processing

When you place an order with Jerusalema, your payment information will be securely processed through trusted payment service providers. Once your payment has been successfully authorized:

You will receive an order confirmation email with your order details.
Your order will enter our processing system.
We will prepare and ship your order according to our shipping policy.

If your payment cannot be authorized, your order will not be processed until successful payment has been completed.

Payment Security

At Jerusalema, protecting your personal and payment information is our priority.

We use secure payment technologies and encrypted connections to help protect your information during checkout.

Please note:

We do not store your full credit card details on our servers.
All payment information is processed through secure and trusted payment gateways.
Your financial information is handled according to industry security standards.

Order Confirmation

After completing your purchase, you will receive an order confirmation email sent to the email address provided during checkout.

Please review your order information carefully, including:

Product details
Quantity
Shipping address
Contact information
Payment details

If you notice any incorrect information, please contact us as soon as possible at:

Email: info@jerusalemastore.com

Payment Issues

In some cases, your payment may be declined due to reasons such as:
Incorrect payment information
Insufficient funds
Bank security restrictions
Payment provider verification requirements

If your payment is declined, please verify your information or contact your payment provider for assistance.

Currency

All orders placed through the Jerusalema website are processed in U.S. Dollars (USD) unless otherwise stated.

Your payment provider may apply currency conversion fees or additional charges depending on your bank or card issuer.

Refund Processing Time

If a refund is approved according to our Refund & Returns Policy, the refund will be processed within 1–2 business days after we receive and inspect the returned item.

Once the refund has been issued, the amount will be returned to the original payment method used during checkout.

Please note that the actual time for the refund to appear in your account may vary depending on your bank, credit card issuer, or payment provider. In most cases, refunds are completed within 5–10 business days after processing.